Privacy Policy
Last updated: September 2026
Introduction
Meta-otter operates the website meta-otter.com and provides management consulting services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.
Information We Collect
We collect information that you provide directly to us when you:
- Submit enquiry forms through our website
- Correspond with us via email
- Engage our consulting services
- Subscribe to communications or updates
This information may include your name, email address, organization name, job title, and any other details you choose to provide in your communications with us.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate with you about projects and engagements
- To improve our website functionality and user experience
- To comply with legal obligations
- To protect our rights and prevent fraud
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or contact us
- Contractual necessity when providing services
- Legitimate interests in operating and improving our business
- Legal obligations where applicable
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website or conducting business, under strict confidentiality agreements
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of others
- With your explicit consent
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Enquiry information is typically retained for two years. Client engagement records are retained for seven years in accordance with professional standards.
Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making
To exercise these rights, please contact us at enquiries at meta-otter.com.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy regularly.
Contact Information
For questions about this Privacy Policy or our data practices, please contact us at:
Meta-otter
42 Clerkenwell Road
London EC1M 5PQ
United Kingdom
Email: enquiries at meta-otter.com